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Customer Support

Browse the FAQs, troubleshooting information and user guides. If you prefer, contact Customer Service by email, telephone or post.

Age Co is 100% owned by Age UK and gives its profits to the charity. In the last 5 years Age Co has donated more than £12m to Age UK.

VAT exemption

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Personal alarms FAQs

Ordering and services FAQs

Troubleshooting

You can find more information about troubleshooting your personal alarm on the Taking Care website by clicking the links below:

User guides

You can download user guides and get more information from the Taking Care website about setting up and using your personal alarm by clicking the links below:

 

If you have a question or would like support, please get in touch and Taking Care will be happy to help. Email enquiries@ppptakingcare.co.uk or call Taking Care's Customer Services team on 0800 085 8032, Monday – Friday, 9am – 5pm.

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