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Customer Support

Browse the FAQs, troubleshooting information and user guides. If you prefer, contact Customer Service by email, telephone or post.

Age Co is 100% owned by Age UK and gives its profits to the charity enabling us to support those older people most in need.

Prices locked until 2025. Order before 1st April 2024 to lock your subscription price until 2025.*

Browse the FAQs, troubleshooting information and user guides. If you prefer, contact Customer Service by email, telephone or post.

VAT exemption

Refer a friend

Personal alarms FAQs

Ordering and services FAQs

Troubleshooting

You can find more information about troubleshooting your personal alarm on the Taking Care website by clicking the links below:

User guides

You can download user guides and get more information from the Taking Care website about setting up and using your personal alarm by clicking the links below:

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