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GPS pendants for the elderly

Get help anywhere, 24 hours a day from £16.83 per month (£20.20 including VAT)

When you are independent, active and want to enjoy getting out and about, the Mindme GPS Personal Alarm provides reassurance that you can call for help at the touch of a button.

The Mindme GPS Personal Alarm is a small pendant that uses GPS-tracking so you can get help from anywhere in any emergency.^

The pendant is small enough to wear around your neck, use as a key fob or keep in a pocket.

Should you fall, feel unwell or be in distress, you can speak with Taking Care's Emergency Resolution team by pressing the pendant's emergency button. 

The Emergency Resolution team will know who and where you are. They will quickly get help to you by calling friends, family or the emergency services.

The life-saving alarm service is provided by Taking Care, the first Which? Trusted Trader approved personal alarm service in the UK.

GPS pendants for the elderly

Try it yourself with a 30-day money back guarantee

GPS alarm pendants for elderly people

How the Mindme GPS Personal Alarm works

  • The pendant has one button that you press if you need help.
  • You will be quickly connected to Taking Care's Emergency Resolution team any time of the night or day.
  • The pendant has an in-built speaker and microphone so you can talk with the Emergency Resolution team directly.
  • They will know where you are thanks to the GPS tracking, even if you are unable to speak.
  • The Emergency Resolution team will quickly get help to you by calling family or friends who you have nominated as your emergency contacts, or the emergency services.

Unlike in-home personal alarms, a base unit is not needed with this pendant. You don't need a telephone landline either.

It comes with an easy to use drop-in charger and is ready to use out of the box, without any installation or setup. 

With GPS tracking, family members can view the current GPS device location and location history through a secure website, if you choose to give them access.

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GPS alarm pendants for elderly people

Mindme GPS Personal Alarm benefits and features

Talk directly through the pendant at any time, night or day

Talk directly through the pendant at any time, night or day

You can speak with the 24 hour Emergency Resolution team using the pendant's microphone and speaker. They will help resolve any emergency, at home or when you are out and about.

GPS tracking so Taking Care know where you are in an emergency

GPS tracking so Taking Care know where you are in an emergency

GPS tracking is accurate to around 10 metres / 32 ft and updated every 4 minutes when moving. The Emergency Resolution team can direct help to your location, even if you are unable to speak.

Loved ones can view your GPS location, if you choose to share it

Loved ones can view your GPS location, if you choose to share it

You can give friends or family
access to a secure website to view the GPS device's location
coordinates and history. Taking Care can arrange this for you at no extra cost.

Automatic alerts for peace of mind and security

Automatic alerts for peace of mind and security

If you choose to, the pendant can automatically alert friends or family when it moves outside of pre-set locations. Taking Care can set up geo-fencing if you would like this feature enabled.

Ready to use with no installation required

Ready to use with no installation required

A multi-network SIM is pre-fitted so the pendant is ready to use out of the box. An easy to follow user guide is provided with your alarm.

No extra SIM charges to worry about

No extra SIM charges to worry about

There are no hidden SIM charges and everything you need is
included in your subscription. The Mindme GPS Personal Alarm has a 12 month product warranty.

Get help from any location in the UK

Get help from any location in the UK

The multi-network SIM ensures the Mindme GPS Personal Alarm will remain connected as long as there is a mobile network. This provides the best possible coverage.

48 hour battery life and drop-in charger

48 hour battery life and drop-in charger

The pendant has a 48 hour (2 days) battery life, depending on use. The status light and email alerts notify you of a low battery so you never run out of charge. An easy to use drop in charger is
included with your pendant.

Start your 30-day home trial

Choose the monthly or annual subscription with confidence you can return the Mindme GPS Personal Alarm within 30 days and Taking Care will refund the full cost of your order.

Monthly subscription

Purchase and setup cost £85
(£102.00 including VAT)
Monthly subscription £16.83 per month
(£20.20 including VAT)
Next working day delivery† Free
12 month warranty and repair Free

Annual subscription: Get 10% off and save £24.29 including VAT.

Purchase and setup cost £85
(£102 including VAT)
Annual subscription £181.76
(£218.11 including VAT)
Next working day delivery† Free
12 month warranty and repair Free

Buy now

You may not need to pay VAT on your order

94% of customers do not pay VAT on their orders.^^ If you, or the person you are buying the alarm for, have a condition that requires regular medication or are registered disabled then you may be eligible for VAT exemption. You can check if you are VAT exempt and if so, you'll be asked to provide some details when you purchase.

How to pay your subscription

The subscription for the monitoring service is paid by Direct Debit.

  1. Click Buy Now to choose the monthly or annual subscription.
  2. You can choose how you would like to pay the setup cost and first subscription payment.
  3. You can either pay by debit or credit card and setup the Direct Debit Instruction later. Or you can choose to include the setup cost in your first Direct Debit payment.
  4. Once your order is confirmed, please complete the Direct Debit form.
  5. Your confirmation email will also include a link to the Direct Debit form in case you, or the person paying the Direct Debit, are unable to complete the form immediately.

 

Frequently Asked Questions

Do I own the Mindme GPS Personal Alarm?

Yes. Unlike the Age Co Personal Alarm, Age Co Fall Alarm or Taking Care Anywhere packages, you are buying the Mindme GPS Personal Alarm. The subscription is for the 24-hour monitoring. If the Mindme GPS Personal Alarm is lost or damaged, you would need to order a replacement to continue benefiting from the 24 hour monitored alarm service. 

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What is included with my order?

Your order includes the Mindme alarm pendant, drop-in charging unit and power cable. Also included is an easy-to-follow user guide that shows you how to use your personal alarm. Next working day delivery is included free of charge. A 12 month warranty is also included.

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What is included with the subscription?

The subscription includes 24-hour monitoring by the Emergency Resolution team. The subscription can be set up by monthly or annual Direct Debit.

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How can the pendant be worn?

The pendant can worn around your neck, as a key fob or placed in a pocket or bag.

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Does the pendant detect falls?

No, this personal alarm does not detect falls. If you would like a GPS alarm with fall detection, please consider the Taking Care Anywhere.

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Does the pendant work anywhere?

As with other GPS personal alarm models, it will work anywhere in the UK where there is a 3G cellular network to communicate with. The multi-network SIM will connect to any available mobile network.

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How does the geo-fencing work?

Some people find it reassuring to set up geographic boundaries that trigger an alert to loved ones if the Mindme GPS Personal Alarm pendant moves outside of these pre-set locations. Taking Care can set this up for you at no extra charge if you contact Customer Services once you have received your order. 

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Can I wear the pendant in the bath or shower?

No, the pendant is not water resistant so should not be worn in the bath or shower. If you would like a GPS pendant that can be worn in the bath or shower, the Taking Care Anywhere is water resistant and includes fall detection. 

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What size is the pendant? 

The pendant is 60mm / 2.4 inches tall by 44mm / 1.7 inches wide (at the widest point) and 14mm / 0.5 inches deep. It weighs just 40 grams so it is small and lightweight enough to be carried in a pocket, on a key fob or worn around the neck.

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How can loved ones view the GPS location of the pendant?

If you choose to give them access, your loved ones can log on to a secure website to view the current GPS device location and location history. They can access the website using a computer, tablet or mobile phone. You are in control of whether others can log on to view the GPS device location. If you would like to set this up, Taking Care will be happy to arrange this for you.

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Who else can view the GPS location of the pendant?

Taking Care's Emergency Resolution team can view the GPS location and use this information to direct the appropriate help to you quickly. 

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Can you set up the Mindme GPS Personal Alarm for me?

The Mindme GPS Personal Alarm is ready to use out of the box. The SIM card is pre-fitted and the user guide shows you how to make a test call to ensure your alarm is working.

If you are also ordering a key safe and would like someone to fit it, you can add the installation service to your order. One of the Taking Care team will fit your key safe and show you how your key safe and personal alarm work.

If you have any problems, Taking Care's Customer Service team are happy to help. Call 0800 085 8032*, 9am – 5pm Monday to Friday.

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Do I need a telephone landline to use the Mindme GPS Personal Alarm?

No. The pendant has a pre-fitted multi-network SIM so a telephone landline is not needed. 

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Will my personal alarm be affected by alarm pendants that may be nearby?

No, your personal alarm cannot be triggered by another alarm pendant.

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Is the delivery, warranty and repair service free of charge?

Yes! Delivery is free of charge and includes next working day delivery for orders received by 1pm, Monday – Friday to postcodes in England and Wales. For areas of the UK that Taking Care are unable to deliver to within 24 hours, there is a 48-hour delivery instead. In the event of an alarm fault or if your pendant battery needs replacing, Taking Care will fix the issue, free of charge, during the 12 month warranty period.

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What is covered by the 12 month warranty?

In the event of a personal alarm fault or if your pendant battery needs replacing, Taking Care will fix the issue, free of charge. Depending on the nature of the issue, Taking Care may send you a replacement personal alarm or one of their advisors will visit your home to repair the equipment or replace the battery. 

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Trusted by alarm users and their families

Supporting Age UK with Personal Alarms

Age UK is the country's leading charity dedicated to helping everyone make the most of later life.

Age UK provide information and support for older people when they need it most. The charity champions the rights of the older people and campaigns to tackle issues such as loneliness and mental health.

Age UK also provides information and advice lines and a local network of volunteers to offer vital community support. 

By buying an Age Co personal alarm, you are supporting the charity work that Age UK do. In fact, donations to Age UK’s charitable work from Age Co sales are expected to reach £3 million each year.

Age Co is the name given to the products and services Age UK offer that can help older people remain independent and live securely. Age Co Personal Alarms were previously known as Age UK Personal Alarms.

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