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Do I need to pay VAT on my personal alarm order?

Many people don't realise they may be VAT exempt when it comes to ordering a personal alarm. In fact, 94% of Age Co Personal Alarm customers do not need to pay VAT on their orders**.

If you, or the person you are buying the alarm for, have a condition that requires regular medication, are chronically sick or are registered disabled then you may qualify for VAT exemption.

 

How do I know if I'm VAT exempt?

For the purposes of the VAT relief, you are chronically sick or disabled if:

  • You have a physical or mental impairment which has a long-term and substantial adverse effect upon your ability to carry out everyday activities.
  • You have a condition that the medical profession treats as a chronic sickness, such as diabetes.
  • You have a terminal illness.

Here are some examples of medical conditions which may be applicable:

Alzheimers Endocarditis
Addison's disease Epilepsy
Angina Gastro-oesophageal Reflux Disorder
Ankylosing Spondylitis Glaucoma
Arthritis Haemophilia
Asthma Hypertension
Benign Prostate Hypertrophy Hypothyroidism
Bronchiectasis Inflammatory Bowel Disease
Cancer Motor Neuron Disease
Cardiac Arrythmias Multiple Sclerosis
Cardiac failure Myasthenia Gravis
Cardiomyopathy Osteoarthritis
Chronic Bronchitis Osteoporosis
Chronic Obstructive Airways Disease Paget's disease
Chronic Obstructive Pulmonary Disorder Pancreatic Disease
Chronic Renal Disease Paraplegia
Chronic Urinary Tract Infection Parkinson's disease
Coronary Artery Disease Peptic Ulcers
Crohn's Disease Peripheral Vascular Disease
Cryoglobinaemia Pituitary Adenomas
Cystic Fibrosis Psoriasis
Deep Vein Thrombosis Psychosis
Dementia Quadraplegia
Dermatomyocitis Rheumatoid Arthritis
Diabetes Stroke
Diverticulitis Systemic Lupus Erythematosus
Dysrhythmia Thrombocytopaenia
Dystonia Thyroid Disorder
Emphysema Transient Ischaemic Attack
   Ulcerative Colitis

 

How do I order if I'm VAT exempt?

When you order your Age Co Personal Alarm online, select the VAT exemption option when you add the product to your basket.

As you checkout, you will be asked to describe why you are eligible for VAT exemption. Provide a short summary and proceed to payment.

If you are ordering by telephone, the Taking Care Sales team will check whether you qualify for VAT exemption during the call.

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