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Age Co Personal Alarms Returns Policy

The Age Co Personal Alarms service and website is provided by Taking Care (PPP Taking Care Limited).

Taking Care is the trading name and brand of PPP Taking Care Limited. PPP Taking Care Limited ("PPP Taking Care”, "Taking Care", “us”, “our” and “we”) is part of the AXA Group of companies which includes AXA Insurance UK Plc, AXA PPP healthcare Ltd & AXA PPP healthcare Group.

If you change your mind or want to return your order simply send it back within 14 days and Taking Care will refund the full cost.

Let Taking Care know you want to return your order and they will send you a freepost Royal Mail return collection bag to use.

Contact the Customer Services team by calling 0800 085 8032who will be happy to help. The Customer Service lines are open Monday – Friday 9am – 5pm. Alternatively, email enquiries@ppptakingcare.co.uk to arrange returning your order.

Taking Care make the returns process as easy as possible by supplying you with a freepost Royal Mail return collection bag, although in the event that the order is not returned, you may be charged the sum of £99.

Full Terms and Conditions can be viewed here.

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