Get help fast in any emergency, 24 hours a day at the touch of a button.
ActiveAlert is an early warning system that provides enhanced peace of mind for new customers. Taking Care automatically monitor alarm call patterns, and if potential concerns are identified, a wellbeing call is made.†
ActiveAlert goes beyond traditional personal alarm monitoring by helping to proactively manage wellbeing and independence.† Taking Care automatically analyse alarm call usage patterns and if potential concerns are detected, Taking Care will make a proactive wellbeing call to the emergency contacts registered as the alarm user's next of kin.
By analysing patterns of alarm use, Taking Care aim to identify potential signs of concern that might indicate changes in the user's wellbeing, for example an increase in the frequency of alarm calls.
ActiveAlert acts as an early warning system, providing additional reassurance and is included as part of your subscription at no extra cost.
ActiveAlert does not detect health conditions and is a free and supplementary addition for new customers who join the personal alarm service after 1st August 2024, excluding Personal Alarm Watch and Taking Care Sense products.
ActiveAlert is not a replacement for any form of care, complementing professional medical advice and support. Taking Care reserve the right to change, amend or remove any part of this service at any time and without notice.
Existing customers who subscribed before 1st August 2024 can opt-in to ActiveAlert by contacting Taking Care's Customers Services with their customer number. Email activealertoptin@ppptakingcare.co.uk or call 0800 085 8032. Lines are open Monday – Friday, 9am – 5pm.
The Age Co Personal Alarm Service provides peace of mind for you and your loved ones. It helps you to remain safe and independent in the home you love.
Age Co Personal Alarms are monitored 24-hours a day so you can feel confident knowing help is available fast in any emergency.
Press the button on the alarm pendant to quickly call the Emergency Resolution team in the UK. The friendly team will speak with you through the alarm equipment to arrange help from family, friends or the emergency services at any time of the day or night.
Choose an alarm that works in the home and garden,^^ or a location-aware GPS alarm or watch that also works when you are out and about.**
Age Co Personal Alarms are provided by Taking Care (PPP Taking Care Ltd), the UK's first Which? Trusted Trader Approved personal alarm service. The life-saving 24-hour personal alarm service is provided by Taking Care's UK-based Emergency Resolution team, who aim to answer alarm calls within 30 seconds.
All alarms include a 30-day money back guarantee. Compare personal alarms to find the right alarm for your needs.
An easy-to-use personal alarm that works in the home or garden
The Digital Personal Alarm helps you remain independent in the home you love. The Digital Personal Alarm is perfect if you don't have a telephone landline and is unaffected by the telephone network's digital switchover.
Automatically calls for help from the home or garden when a hard fall is detected, without the need for a landline
The fall alarm has all the benefits of the Digital Personal Alarm and also detects falls for extra peace of mind and security.
Location-aware GPS alarm with in-built fall sensor that works at home and when you're out and about**
The Taking Care Anywhere combines the ease of use of an in-home personal alarm with the peace of mind of a fall detector and the freedom of a GPS tracker.
Location-aware GPS alarm with in-built fall sensor for when you're out-and-about**
Taking Care GO offers reassurance that help is always within reach, whenever you are away from home. This allows you to continue enjoying outdoor activities with confidence.
Stylish personal alarm watch to keep you safe at home and on the go**
The Personal Alarm Watch is a great choice if you don't want to wear a pendant-style personal alarm and would like reassurance that you can call for help any time of the day or night.
A home monitoring system that alerts Taking Care's Resolution Team of changes in daily routine or unusual environmental conditions
The Taking Care Sense provides reassurance by monitoring activity and environmental conditions in your loved one's home.
With a key safe, there is always a way to get help to you in an emergency at home.
The weatherproof box can be fitted to an exterior wall. You can share the key code with your family, neighbours or Taking Care so help can reach you if you are unable to get to the door.
Compare personal alarms from Age Co by answering 4 quick questions.
Choose a personal alarm based on how you want to wear the alarm, whether you want it to detect falls, and where you want to get help from.
1
Comfortable and easy to use, you can choose how to wear your alarm pendant.
2
The Emergency Resolution team are available any time of the day or night should you need help in an emergency.
3
The Emergency Resolution team will respond quickly, 24-hours a day, and will reassure you that help is on the way.
Continue to enjoy your life with the confidence that help is available should you need it.
The life-saving alarm service is provided by Taking Care, the first Which? Trusted Trader approved personal alarm service in the UK.
Taking Care has been providing personal alarm services for more than 30 years and supported over ¼ million people and their families with personal alarms. Taking Care are a 'Dementia-Friendly' organisation and unlike some other providers, do not outsource staff or services.
What's more, buying this service supports Age UK's charitable work.
Visit our useful guides and articles page to find the latest news from Age Co Personal Alarms as well as a selection of posts covering the topics below and more.
AgeCo Limited is 100% owned by Age UK and sells products and services designed to help people make the most of later life, retain their independence and live securely.
Age UK is the country’s leading charity dedicated to older people, and Age Co’s profits are given back to the charity. By buying an Age Co Personal Alarm, you are helping to fund the charitable work of Age UK.
Age UK campaigns for older people and provides a range of services across the country. These include an information and advice line, and a telephone friendship service that for lonely or vulnerable people can be a lifeline.
In the last 5 years Age Co has donated more than £12m to Age UK.
* Subscription will remain the same until 1st January 2026 for new customers who sign up before 1st April 2025. Offer subject to change and may be withdrawn at any time.
^ 1 month free every year, applies to new personal alarm customers only when you pay annually by Direct Debit and order online or by phone. Any refund will be calculated on a pro-rata basis. Offer subject to change and may be withdrawn at any time.
† ActiveAlert looks for alarm call patterns to trigger a wellbeing call. It is a free and supplementary addition for new personal alarm service customers after 1st August 2024, excluding Personal Alarm Watch and Taking Care Sense products. Taking Care do not guarantee that ActiveAlert will detect patterns accurately, or at all. It does not detect health conditions and is not a replacement for care or professional medical advice. Existing customers who subscribed before 1st August 2024 can opt-in to ActiveAlert by emailing activealertoptin@ppptakingcare.co.uk or calling 0800 085 8032 with their customer number. Taking Care reserve the right to change, amend or remove any part of this service at any time and without notice.
^^ Alarm range will vary according to environment. Digital Personal Alarm and Digital Fall Alarm pendants work up to 300 metres (948ft) from the alarm base. Figures quoted are from original equipment manufacturer's specification.
** The Taking Care Anywhere, Taking Care GO and Personal Alarm Watch GPS devices will work anywhere in the UK where there is a 2G (Personal Alarm Watch) or 3G/4G (Taking Care Anywhere, Taking Care GO) cellular network to communicate, excluding the Channel Islands and Isle of Man (Personal Alarm Watch), subject to atmospheric conditions, buildings, or other forms of interference that can block the pendant's connection to GPS satellites. A GPS satellite network must be available for the GPS devices to determine its location. Fall detection in the Taking Care Anywhere alarm and Taking Care GO works with the location-aware GPS pendant in pendant mode only.
Age Co Personal Alarms are provided by Taking Care (PPP Taking Care Limited). AgeCo Limited is a trading subsidiary of Age UK (registered charity no. 1128267). AgeCo Limited donates its net profit to Age UK. AgeCo Limited registered office: One America Square, 17 Crosswall, London, EC3N 2LB (registered in England and Wales, no. 03156159). Taking Care is the trading name and brand of PPP Taking Care Limited, a subsidiary of AXA Health. Registered Address: 20 Gracechurch Street, London, EC3V 0BG. Company Registration Number: 01488490 | Registered VAT Number: 243 6741 60
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