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Have your alarm and key safe set up and tested for you

Alarm installation by Taking Care

Age Co is 100% owned by Age UK and gives its profits to the charity. In the last 5 years Age Co has donated more than £12m to Age UK.

Hassle-free installation for £99
(£118.80 including VAT)

Add Taking Care's professional installation service to your package if you would like someone to set up your Classic Personal Alarm for you. We do not currently offer an installation service for our in-home digital personal alarms as these only need to be plugged into a power socket.

Taking Care will arrange a time with you for a professional installer to set up your personal alarm, check it works correctly and register it with our monitoring service. They will show you how it works and answer any questions you may have.

You can choose a time when friends or family can be with you if you like, so the installer can answer any questions they may have too.

If you order a key safe, they'll fit this for you too, at no extra cost. Please have a spare house key ready to store in your key safe.

The installation and demonstration can take about an hour.

View the Classic Personal Alarm

Age UK personal alarms installed by Taking Care

Which? Trusted Trader Approved installation service

The installation service means you don't have to worry about setting up your Classic Personal Alarm.

  • Your personal alarm will be posted to you as soon as possible so the equipment is ready to be installed on your chosen date.
  • Once your order has been placed, Taking Care will call you to arrange a date for the installation.
  • Taking Care can arrange morning or afternoon installation appointments, on a day that suits you between Monday and Friday.
  • Taking Care will make sure you know who is coming and when so you feel at ease. 

The installer will show you how to use your Classic Personal Alarm and do a range test around your house, and garden if you have one, so you know how the system will work if you need to call for help.

Frequently Asked Questions

Age UK personal alarm installation

Benefits and features of the installation service

Trained and experienced professionals

The installation team are experienced at setting up and demonstrating personal alarm systems.

You choose the day and time

Choose from morning or afternoon appointments on a day to suit you. Installation is normally within 21 days of ordering.

Polite and courteous service

The installer will call in advance to let you know they are on their way. They will carry ID to clearly identify themselves so you can feel safe and confident.

No complications or concerns

If you have any concerns about setting up your Classic Personal Alarm or key safe, let the installation team do it for you.

Includes testing and demonstration

Once the personal alarm is set up and tested, the installer will show you how it works and run through various test calls with you.

Free next working day delivery

Taking Care provide free next working day delivery in England and Wales for orders received before 1pm, Monday - Friday. For other areas, there is a 48-hour delivery.

England, Wales and Northern Ireland

The installation service is available in England, Wales and Northern Ireland. Unfortunately, an installation service cannot be provided in Scotland, Isle of Man, Isle of Wight, the Scilly Islands or the Channel Islands.

Installation costs

Installation (optional) £99
(£118.80 including VAT)

You can select the installation option during checkout when ordering the Classic Personal Alarm. If you order a key safe, Taking Care will fit that too.

Unfortunately, an installation service cannot be provided to customers in Scotland, Isle of Man, Isle of Wight, the Scilly Islands or the Channel Islands.

View the Classic Personal Alarm

Installation and VAT

Many customers do not need to pay VAT on their personal alarms or the installation service.

This is because the alarms are categorised as VAT exempt by the UK government if you, or the person you are buying the alarm for, have a condition that requires regular medication or are registered disabled.

Trusted by alarm users and their families

Supporting Age UK with Personal Alarms

AgeCo Limited is 100% owned by Age UK and sells products and services designed to help people make the most of later life, retain their independence and live securely.

Age UK is the country’s leading charity dedicated to older people, and Age Co’s profits are given back to the charity. By buying an Age Co Personal Alarm, you are helping to fund the charitable work of Age UK.

Age UK campaigns for older people and provides a range of services across the country. These include an information and advice line, and a telephone friendship service that for lonely or vulnerable people can be a lifeline.

In the last 5 years Age Co has donated more than £12m to Age UK.

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