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Personal alarm installation for elderly

Hassle-free installation for £99
(£118.80 including VAT)

If you would like one of Taking Care's professional installation team to set up your personal alarm then add the installation service to your package when you order online.

Taking Care will arrange a time with you and one of their team will bring your order with them. They will set up your personal alarm, check it works correctly and register it with the monitoring service. Taking Care will show you how it works and answer any questions you may have.

You can choose a time when friends or family can be with you if you like, so the installation team can answer any questions they may have too.

If you order a key safe, it will be fitted too at no extra cost to you.

The installation and demonstration can take about an hour, depending on what you have ordered.

Personal alarm installation for elderly

Which? Trusted Trader Approved installation service

Age UK personal alarm installation

The installation service removes any concerns you may have about setting up your personal alarm service.

  • Once your order is received, Taking Care will call you within one working day to arrange a time for the installation.
  • Taking Care offer morning and afternoon installations. You can choose a day to suit you, Monday to Friday.
  • There is no need to wait. You will normally be up and running within five working days of ordering.
  • The installer will bring everything they need, including your personal alarm order.
  • Taking Care will make sure you know who is coming and when so you feel at ease. 

The installer will show you how to use your personal alarm and do a range test around your house and garden so you know you can get help if you fall outside for example.

Frequently Asked Questions

Age UK personal alarm installation

Benefits and features of the installation service

National installer network

Unlike some other personal alarm providers, Taking Care do not outsource their services.

Trained and experienced professionals

The installation team are experienced at setting up and demonstrating personal alarm systems.

You choose the day and time

Choose from morning or afternoon appointments on a day to suit you.

You will be up and running quickly

Installation can normally be arranged within five working days.

Polite and courteous service

The installer will call in advance to let you know they are on their way. They will clearly identify themselves so you feel safe and confident.

No complications or concerns

If you have any concerns about setting up your personal alarm or key safe, let the installation team do all the work for you.

Includes testing and demonstration

Once the personal alarm is set up and tested, the installer will show you how it works and run through a test call with you.

No need to wait in for a delivery

Your installer will bring all the equipment with them so you won't receive a delivery.

Installation costs

Installation (optional) £99
(£118.80 including VAT)

You can select the installation option during checkout. Taking Care will set up your personal alarm, register it with our monitoring service and show you how it works.

If you order a key safe, Taking Care will fit that too.

Unfortunately, an installation service cannot be provided to customers in Scotland, Isle of Man, the Scilly Islands or the Channel Islands.

Personal alarm Key safe

Installation and VAT

Many customers do not need to pay VAT on their personal alarms or the installation service.

This is because the alarms are categorised as VAT exempt by the UK government if you, or the person you are buying the alarm for, have a condition that requires regular medication or are registered disabled.


Trusted by alarm users and their families

Supporting Age UK with Personal Alarms

Age UK is the country's leading charity dedicated to helping everyone make the most of later life.

Age UK provide information and support for older people when they need it most. The charity champions the rights of the older people and campaigns to tackle issues such as loneliness and mental health.

Age UK also provides information and advice lines and a local network of volunteers to offer vital community support. 

By buying an Age Co personal alarm, you are supporting the charity work that Age UK do. In fact, donations to Age UK’s charitable work from Age Co sales are expected to reach £3 million each year.

Age Co is the name given to the products and services Age UK offer that can help older people remain independent and live securely. Age Co Personal Alarms were previously known as Age UK Personal Alarms.

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