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Age UK Personal Alarms for Elderly

Get 6 weeks free monitoring^

Peace of mind from £16.48 per month (£19.78 including VAT)

The Age Co personal alarm will give you the security and confidence to continue living independently in the home you love.

  • The personal alarm service is simple to set up, easy to use and reliable.
  • Press the button on your pendant to get help in any emergency, including falls, cold callers, fires or if you feel unwell or are distressed.
  • With an average alarm call response time of just 5 seconds, you can be confident of getting help when you need it most.**
  • There are three UK-based Emergency Resolution Centres so no alarm call goes unanswered.

Knowing you can get help at the press of a button, any time of the day or night, will provide you and your family with peace of mind that should the worst happen, you are not alone.

Join the 170,000 people Taking Care have helped stay safe in their homes, risk free with the 30 day money back guarantee.

Or you can order an Age Co personal alarms brochure or book a free home demonstration to find out more.

Age UK Personal Alarms for Elderly

The UK's only Which? Trusted Trader Approved personal alarm service

Personal alarm services

You can quickly benefit from an Age Co Personal Alarm with free next working day delivery.*** You'll receive an alarm base unit to connect to a telephone socket.  You will also receive an alarm pendant, which you can wear on your wrist or around your neck.

  • When you press the button on the pendant, the UK-based Emergency Resolution Centres will know who you are and where you live, even if you are unable to talk.
  • The caring team will talk to you over the alarm base unit's speaker.
  • If you need further help, they will call any family or neighbours who you have nominated as your emergency contacts.
  • If you need medical attention or you cannot respond, the Emergency Resolution Centre will call the emergency services.

  • Your subscription to the 24 hour monitoring service includes unlimited alarm calls and a free lifetime warranty and repair service:†

  • The alarm pendant works up to 75m / 246ft from the base unit so you can continue to enjoy your home and garden.††
  • The pendant is waterproof up to 1 metre for 30 minutes. It can be worn in the bath and shower where slips are common.
  • The pendant is discreet and comfortable to wear.

If you don't have a telephone landline, you can still use the service with the Age Co Landline-Free Personal Alarm.

Book a home demo Request a callback

Personal alarm services

Personal alarm benefits

Get help in the home or garden

Get help in the home or garden

The personal alarm is designed to fit around your life so you can continue doing the things you enjoy.

Easy to use and reliable emergency button

Easy to use and reliable emergency button

There is one button to press on the alarm to speak to the Emergency Resolution team. You don't need to remember any phone numbers.

No need to remember to charge the alarm pendant

No need to remember to charge the alarm pendant

The alarm pendant has a 5 year battery life and the battery will be replaced free of charge when needed.

Choice of wearable options included

Choice of wearable options included

You can wear your personal alarm around your neck or wrist, discretly and comfortably.

Choose if you want a key safe too

Choose if you want a key safe too

Securely store a key to your home so help can always reach you in an emergency. Find out more about key safes.

UK-based Emergency Resolution Centres

UK-based Emergency Resolution Centres

The friendly, patient team are chosen for their compassionate nature.

No long-term contract or hidden charges

No long-term contract or hidden charges

The set up fee includes free delivery and registration with the monitoring service. Included in your subscription is a lifetime equipment warranty and a free repair service.

Get 6 weeks monitoring free^

Enter discount code AUK-8042 when ordering the monthly plan online to get 6 weeks free.^

You won't be billed for the monthly alarm monitoring subscription until 6 weeks after you sign-up, unless you cancel within the first 30 days.

Monthly subscription plan: Get 6 weeks free

Set-up cost £69
(£82.80 including VAT)
First 6 weeks Free^
After 6 weeks £16.48 per month
(£19.78 including VAT)
Next working day delivery Free
Lifetime warranty and repair Free

Annual subscription plan: Get 10% off and save £23.77 including VAT

Set-up cost £69
(£82.80 including VAT)
Annual subscription £177.98
(£213.58 including VAT)
Next working day delivery Free
Lifetime warranty and repair Free

Buy now Book a home demo

You may not need to pay VAT on your order

94% of customers do not pay VAT on their orders.^^ If you, or the person you are buying the alarm for, have a condition that requires regular medication or are registered disabled then you may be eligible for VAT exemption. You can check if you are VAT exempt and if so, you'll be asked to provide some details when you purchase.

How to pay your subscription
The subscription is collected monthly or annually by Direct Debit. You will be sent a Direct Debit mandate form with your personal alarm order.

 

Frequently Asked Questions

Will my Age Co Personal Alarm work in the garden too?

Yes, the personal alarm will work up to 246ft from the alarm base unit. As part of the set up, you will be asked to test the range from different locations so you are confident of getting help around the home. 

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Is the pendant waterproof?

Yes, the pendant alarm is waterproof up to 1 metre for 30 minutes. You can wear the pendant in the bath and shower, which is where slips are common.

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Can you set up the alarm for me?

Yes, the alarm can be set up for you. Add the installation service to your package for an extra £99 (£118.80 including VAT). You can do this when you order online or by telephone. Taking Care will call you within 1 working day of receiving your order to arrange a convenient date and time.

One of the friendly Taking Care team will visit your home and set everything up. They will test your personal alarm and show you how it works. They will bring everything with them so you won't receive a delivery in the post. If you have purchased a key safe, they will fit that too at no extra charge.  

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What is included with the Age Co Personal Alarm order?

Your order includes the personal alarm pendant, a neck and pendant strap so you can choose how to wear it, the personal alarm base unit and power adapter and a telephone lead. Also included is an easy-to-follow user guide that shows you how to set up and test the personal alarm service.

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What is included with the subscription?

The subscription can be set up by monthly or annual Direct Debit. The subscription includes 24-hour monitoring by the Emergency Resolution Centres and a free lifetime warranty and repair service. 

The lifetime warranty covers your equipment if it develops a fault or stops working. Taking Care will either repair or replace the equipment for you for free. If the pendant alarm battery needs replacing, then they will change that for you too - at no extra charge! 

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Is the delivery, warranty and repair service free of charge?

Yes! There is free delivery that includes next working day delivery for orders received by 1pm, Monday – Friday to postcodes in England and Wales. For areas of the UK that Taking Care are unable to deliver to within 24 hours,  a 48-hour delivery is offered instead.

In the event of a personal alarm fault or if your pendant battery needs replacing, Taking Care will fix the issue, free of charge. Depending on the nature of the issue, Taking Care may send you a replacement personal alarm or one of their advisors will visit your home to repair the equipment or replace the battery.

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What is covered by the personal alarm warranty?

In the event of a personal alarm fault or if your pendant battery needs replacing, Taking Care will fix the issue, free of charge. Depending on the nature of the issue, Taking Care may send you a replacement personal alarm or one of their advisors will visit your home to repair the equipment or replace the battery.

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What do I need to use the personal alarm service?

The Age Co Personal Alarm base unit plugs into a telephone landline and a power socket. It is recommended you have someone who has keys to your home and can assist in an emergency or a key safe.

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What if I don't have a telephone landline?

The Age Co Landline-Free Personal Alarm uses a multi-network SIM card instead of a telephone landline. It has all the same features and benefits as the Age Co Personal Alarm. 

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What if I need more one pendant?

When you are ordering online, you can add another pendant for anyone living at the same address, or to use as a spare. There is a one-off cost of £35 (£42 including VAT), however there is no on-going additional charge for the extra monitoring. 

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Is the personal alarm service suitable for use if you are deaf or hard of hearing?

Yes, it is. You will need to set up with ‘Type talk’ or ‘Next Generation Text’ to allow the Emergency Resolution Centre to contact you. Alternatively the Emergency Resolution Centre can call your nominated emergency contacts. 

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Will my personal alarm be affected by alarm pendants that may be nearby?

No, your personal alarm cannot be triggered by another alarm pendant.

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Trusted by alarm users and their families

Supporting Age UK with Personal Alarms

Age UK is the country's leading charity dedicated to helping everyone make the most of later life.

Age UK provide information and support for older people when they need it most. The charity champions the rights of the older people and campaigns to tackle issues such as loneliness and mental health.

Age UK also provides information and advice lines and a local network of volunteers to offer vital community support. 

By buying an Age Co personal alarm, you are supporting the charity work that Age UK do. In fact, donations to Age UK’s charitable work from Age Co sales are expected to reach £3 million each year.

Age Co is the name given to the products and services Age UK offer that can help older people remain independent and live securely. Age Co Personal Alarms were previously known as Age UK Personal Alarms.

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