Enter discount code AUK-8048 at the checkout to get 6 weeks free^ if ordering the monthly plan. Or choose to subscribe annually to save 10%.
If you, or the person you are ordering for, have a condition that requires medication or are registered disabled you may not have to pay VAT on your order.
Before you complete your order, you will be asked for some details of the person using the alarm so Taking Care can provide the best possible response in an emergency.
| Excl VAT | Incl VAT | |
|---|---|---|
|
Set-up cost
Includes registration |
£69.00 | £82.80 |
|
First month's subscription
Equivalent to £5.54 per week |
£23.99 | £28.79 |
| Lifetime warranty | FREE | FREE |
|
Next day delivery
Available in England & Wales |
FREE | FREE |
You can choose to pay the alarm monitoring subscription monthly or annually. If you choose the annual option, you will save 10% on the subscription cost.
Taking Care will send a Direct Debit mandate with your order for you to complete and return. The Direct Debit can be paid by yourself, the alarm user or another family member or friend.
Get 10% off when you pay annually and save £28.79 (£34.55 including VAT).
Select which wearable option you would like for your falls pendant and alarm pendant. You can choose to wear them around your wrist or neck. Taking Care will set-up your pendants with your preferred wearable option.
We will set-up your falls pendant and alarm pendant with your preferred wearable option.
You can add a second user who lives at the same address and Taking Care will send you two falls pendants.
Add a second user who lives at the same address and receive two fall alarm pendants.
If you need assistance it’s reassuring to know that your family, carers, and if necessary, the emergency services can quickly gain access to your home without causing damage. A key safe is a secure, weatherproof box to keep a set of keys outside your home. It can be fitted to any brick built or concrete external wall, outhouse or garage and is designed to hold up to three Yale-type or one deadlock key.
Unlike personal alarms, key safes are not eligible for VAT exemption under the current UK government rules. You can find out more about key safes here.
Taking Care provide instructions to fit your key safe. You will need a power drill, 5mm drill bit suitable for masonry and a T30 Torx screwdriver. If you would like someone to fit your key safe, add the installation service to your order. One of the Taking Care team will fit your key safe, set-up your personal alarm and show you how it works.
With a key safe, there is always a way to get help to you in an emergency.
If you select the installation service, Taking Care will set-up your personal alarm, register it with the monitoring service and show you how it works. If you order a key safe, they'll fit that too.
Taking Care will call you within one working day to arrange a suitable time for the installation. There are morning or afternoon appointments and the alarm can normally be installed within five working days.
One of the Taking Care team will bring everything with them so you will not receive your order in the post. They will set-up your personal alarm, answer any questions you have and make sure you are happy with the system.
Installation service is not available in Scotland, Isle of Man or the Scilly Islands. You can find out more about the installation service here.
One of the Taking Care team will visit your home to set-up and test your alarm. They will show you how it works and, if you order a key safe, they will fit that too.
You do not need to pay VAT on some goods, including personal alarms, if you, or the person you are ordering for, have a condition that requires regular medication, are chronically sick or are registered disabled.
Key safes are not VAT exempt so you will have to pay VAT on this part of your order if you add a key safe to your package.
94% of customers do not need to pay VAT on their personal alarm orders. If you think you are exempt from paying VAT, you will be asked to provide a short summary during the check-out process. Taking Care may contact you later to confirm your VAT exemption status.
You can check the VAT exemption web page for a list of example medical conditions that are applicable. Common conditions include chronic sickness, such as diabetes, as well as arthritis, cardiac failure, glaucoma and stroke.
You may be exempt from paying VAT if you or the person you are ordering the alarm service for have a condition that requires medication or are registered disabled. Read more about VAT exemption.
You can cancel any false alerts by covering the sensor. Taking Care will always contact you to make sure you are OK if they receive an alert.
You simply wear it on the wrist like a watch. To minimise false alarms, it should be worn on the least dominant side i.e. a right handed person should wear it on their left wrist and vice-versa. It can also be worn around the neck as a pendant.
You can select which wearable option you prefer when ordering. If you are already a Taking Care customer and would like to add a fall alarm to your personal alarm service, call Taking Care on 0800 085 8032*.
The Age Co Fall Alarm needs a modern phone socket and a mains electricity socket nearby (within 10 feet).
The Age Co Landline-Free Fall Alarm does not need a phone socket. It uses a multi-network SIM card in the alarm base unit to call the Emergency Resolution Centre instead of using a telephone landline. It will need a mains electricity socket nearby (within 10 feet).
Taking Care will also ask you for some emergency contact numbers who they can contact for you if you need help. If you already have a key safe they will ask for the code and location so if necessary this information can be passed onto the emergency services.
Taking Care want to be able to arrange the best help for you in an emergency so they will also ask you for GP details and if you have any medical conditions.
The fall alarm sensor uses an algorithm to recognise the difference between ‘hard’ falls and other movements. Like many similar devices on the market, it cannot guarantee to detect all falls because it is dependent on where it is worn and the amount of shock or impact from the fall. If you fall and are able to press the emergency button then you should do so.
Yes, the fall alarm will work up to 75m / 246ft from the alarm base unit. As part of the set up, you will be asked to test the range from different locations by a Taking Care advisor so you are confident of getting help around the home.
The fall alarm pendant has a long two year battery life, depending on use. It performs a daily self-test and has a low battery reporting function so Taking Care will know if the battery needs replacing. Taking Care will replace the battery free of charge.
Yes, the pendant is water resistant up to 1 metre for 30 minutes. You can wear the fall alarm in the bath and shower, which is where slips are common.
Your order includes the fall alarm with your choice of neck or wrist strap, a free back-up alarm pendant, the alarm base unit and power adapter. The landline fall alarm includes a telephone lead. Also included is an easy-to-follow user guide that shows you how to set up and test the personal alarm service.
£92.99
Including VAT of £0.00
You are exempt from paying VAT
You have selected to pay the ongoing subscription monthly.
You can cancel any false alerts by covering the sensor. Taking Care will always contact you to make sure you are OK if they receive an alert.
You simply wear it on the wrist like a watch. To minimise false alarms, it should be worn on the least dominant side i.e. a right handed person should wear it on their left wrist and vice-versa. It can also be worn around the neck as a pendant.
You can select which wearable option you prefer when ordering. If you are already a Taking Care customer and would like to add a fall alarm to your personal alarm service, call Taking Care on 0800 085 8032*.
The Age Co Fall Alarm needs a modern phone socket and a mains electricity socket nearby (within 10 feet).
The Age Co Landline-Free Fall Alarm does not need a phone socket. It uses a multi-network SIM card in the alarm base unit to call the Emergency Resolution Centre instead of using a telephone landline. It will need a mains electricity socket nearby (within 10 feet).
Taking Care will also ask you for some emergency contact numbers who they can contact for you if you need help. If you already have a key safe they will ask for the code and location so if necessary this information can be passed onto the emergency services.
Taking Care want to be able to arrange the best help for you in an emergency so they will also ask you for GP details and if you have any medical conditions.
The fall alarm sensor uses an algorithm to recognise the difference between ‘hard’ falls and other movements. Like many similar devices on the market, it cannot guarantee to detect all falls because it is dependent on where it is worn and the amount of shock or impact from the fall. If you fall and are able to press the emergency button then you should do so.
Yes, the fall alarm will work up to 75m / 246ft from the alarm base unit. As part of the set up, you will be asked to test the range from different locations by a Taking Care advisor so you are confident of getting help around the home.
The fall alarm pendant has a long two year battery life, depending on use. It performs a daily self-test and has a low battery reporting function so Taking Care will know if the battery needs replacing. Taking Care will replace the battery free of charge.
Yes, the pendant is water resistant up to 1 metre for 30 minutes. You can wear the fall alarm in the bath and shower, which is where slips are common.
Your order includes the fall alarm with your choice of neck or wrist strap, a free back-up alarm pendant, the alarm base unit and power adapter. The landline fall alarm includes a telephone lead. Also included is an easy-to-follow user guide that shows you how to set up and test the personal alarm service.
* If you call the 0800 number, you will be dealing with Taking Care. Calls may be recorded for monitoring and quality purposes.
^ 30 day home trial and 6 weeks free applies to new full paying customers who sign up to the Age Co or Age UK Personal Alarm or Fall Alarm landline model before 31st December 2020 and order online or by phone. The offer does not apply to other products.
Age Co Personal Alarms are provided by Taking Care (PPP Taking Care Limited). Age UK Enterprises Limited (registered in England and Wales no. 3156159) is a trading subsidiary company of Age UK (registered charity, no. 1128267) and donates its net profits to Age UK. PPP Taking Care Limited is a company registered in England and Wales (Number 01488490), it is a subsidiary of AXA Health. Registered address: 5 Old Broad Street, London EC2N 1AD. VAT number 243674160. Taking Care is the trading name and brand of PPP Taking Care Limited.
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