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Delivery times and office opening hours

Christmas and New Year 

Delivery times

For a pre-Christmas delivery, please order by 19th December 2024. Orders placed between 20th December – 3rd January will be dispatched on a next working day delivery service, although Taking Care cannot guarantee this level of service during the busy Christmas period.

Emergency Resolution

Taking Care answer alarm calls 24-hours a day, 365 days a year. Their Emergency Resolution team will be working throughout Christmas, including Christmas Day, to ensure all personal alarm calls are answered.

For customer support and telephone sales, please see the opening hours below. Please call freephone 0800 085 8032 for customer support or sales enquiries.

Telephone sales

The Sales team are available during these times over Christmas. You can also order online and Taking Care will dispatch your order as quickly as possible.

  • Tuesday 24th December: 9am - 4pm
  • Christmas Day: CLOSED
  • Boxing Day: CLOSED
  • Friday 27th December: 9am - 6pm
  • Saturday 28th December: CLOSED
  • Sunday 29th December: CLOSED
  • Monday 30th December: 9am - 6pm
  • Tuesday 31st December: 9am - 6pm
  • New Years Day: CLOSED
  • Thursday 2nd January: 9am - 6pm

 

Customer support

The Customer Services team are available during these hours over the Christmas period.

  • Tuesday 24th December: 9am - 5pm
  • Christmas Day: CLOSED
  • Boxing Day: CLOSED
  • Friday 27th December: 9am - 5pm
  • Saturday 28th December: CLOSED
  • Sunday 29th December: CLOSED
  • Monday 30th December: 9am - 5pm
  • Tuesday 31st December: 9am - 5pm
  • New Years Day: CLOSED
  • Thursday 2nd January: 9am - 5pm

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