Taking Care are the providers of the Age UK Trading Personal Alarm Service and work closely with Age UK to help as many older adults as possible live independent and dignified lives in the homes they love.
Taking Care (Taking Care Personal Alarms Limited) are the providers of the Age UK Trading Personal Alarm Service and work closely with Age UK to help as many older adults as possible live independent and dignified lives in the homes they love. Taking Care have been helping older adults to stay independent for longer for more than 30 years.
Taking Care are the exclusive provider of Age UK Trading's personal alarm service and have helped to support Age UK for many years.
To ensure Taking Care are delivering the best possible service to their personal alarm users, Age UK Trading monitor the performance of the Emergency Resolution Centres and the Customer Service and Sales departments.
Age UK Trading is a brand name used by AgeCo Ltd, a company owned by Age UK. Our profits support older people in need, with more than £14m donated to the charity in the last five years.
Taking Care have supported over ¼ million people and their families with personal alarms. Taking Care are rated excellent on TrustPilot, the independent consumer review website.
Telecare is the industry term for remote care for people, some of whom may be elderly or vulnerable. Taking Care are members of the Telecare Services Association (TSA) and each year undergo a stringent audit by the TSA.
Taking Care go above and beyond the TSA's requirements by having three UK based alarm monitoring centres. This provides extra resilience so services remain running in the event of a disaster or unexpected incident.
Taking Care have three UK-based Emergency Resolution Centres that provide a 24-hour monitoring service. The compassionate and highly trained response team will answer your alarm calls quickly any time of the day or night.
Taking Care aim to answer alarm calls within 30 seconds. You and your family can have peace of mind knowing that your emergency calls won't go unanswered, and that someone can swiftly arrange for help, when it's needed the most.
Taking Care's highly trained staff can support you during emergencies such as falls, medical emergencies, intruders and fires. Taking Care also run Alzheimer's Society Dementia Friends training for all staff and have many years of experience supporting people with dementia.
Service Rated Excellent
