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Call Taking Care on 0800 023 4138
Lines open Monday - Friday, 9am - 6pm

Personal Alarms give you peace of mind

Help is just a button press away. Don’t wait until it’s too late

Older lady sitting on couch wearing Age UK personal alarm on wrist

A small price to pay for peace of mind

Ageing shouldn’t mean we have to stop living life to the full. Whether living alone, or managing health issues, we can still maintain our independence for longer, safe in the knowledge that help is there if the worst happens.

Personal Alarms from Age UK Trading, provided by Taking Care, are easy-to-use devices with simple set-up and no hidden costs, all connected 24/7 to a caring, UK-based Emergency Resolution Team.

1 month free every year when you pay annually by Direct Debit^

Order online or call Taking Care on freephone 0800 023 4138.
Lines are open Monday – Friday, 9am – 6pm.

Digital Personal Alarm

Digital personal alarm

Easy to use and reliable personal alarm. A perfect choice if you would like peace of mind you can get help in the home and garden.

  • 24/7 emergency resolution
  • Works in the home and garden**
  • Pendant or wrist strap
  • Speak through the base unit
  • 5-year battery charge
  • Water-resistant
  • UK-based 24-hour monitoring
  • 30-day money back guarantee
  • Lifetime warranty

Includes 1 month free every year when you pay annually.^
Setup cost:

£69.99
(£83.99 including VAT)

Subscription:

£22.49 per month
(£26.99 including VAT)

Digital Fall Alarm

Digital Fall Alarm

If you are worried about how you would get help if you fall, this alarm provides peace of mind and security in the home and garden.

  • 24/7 emergency resolution
  • Works in the home and garden**
  • Includes fall detection^^
  • Pendant or wrist strap
  • Speak through the base unit
  • 2-year battery charge
  • Water-resistant
  • UK-based 24-hour monitoring
  • 30-day money back guarantee
  • Lifetime warranty
Includes 1 month free every year when you pay annually.^
Setup cost:

£69.99
(£83.99 including VAT)

Subscription:

£28.49 per month
(£34.19 including VAT)

Taking Care Anywhere alarm

Taking Care Anywhere alarm

If you enjoy being out of the house and want reassurance you can call for help in an emergency, this alarm suits a more active lifestyle.

  • 24/7 emergency resolution
  • Works in the home, garden and out-and-about**
  • Includes fall detection^^
  • Pendant, keyring or on belt
  • Speak through the pendant or base unit
  • 1-2 months battery charge
  • Water-resistant
  • UK-based 24-hour monitoring
  • 30-day money back guarantee
  • Lifetime warranty
  • GPS location-aware. Your location is sent when you call
Includes 1 month free every year when you pay annually.^
Setup cost:

£70.00
(£84.00 including VAT)

Subscription:

£31.49 per month
(£37.79 including VAT)

91% of customers do not pay VAT on their orders. If you, or the person you are buying the alarm for, have a condition that requires regular medication or are registered disabled, then you may be eligible for VAT exemption.

How we keep you safe

Lines open Monday - Friday, 9am - 6pm

Personal Alarm Service reviews

Read more customer feedback on Trustpilot

Personal alarm benefits

Graphic of clock

Taking Care aim to answer alarm calls within 30 seconds.

Graphic of first aid case

Taking Care resolved over 65,000 emergencies in 2025

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Taking Care have supported over 1/4 million people and their families with personal alarms

Get help in any emergency, including falls, if you feel unwell or are distressed.

  • Get help 24 hours a day, 7 days a week.
  • Quick and easy to set up.
  • Lifetime warranty included.
  • Peace of mind for you and your loved ones.
  • No phone numbers to remember.
  • You may not need to pay VAT on your personal alarm.

Why Choose a Personal Alarm from Age UK Trading?

Cancel anytime. Get a refund for any pre-paid months, even on annual plans. No long contracts.

Get help when you need it most

With a personal alarm from Age UK Trading, you can stay independent at home for longer. All alarms are monitored 24-hours a day so you can feel confident knowing help is available fast in any emergency.

Press the button on the alarm pendant to quickly call Taking Care's Emergency Resolution team in the UK. The friendly team will speak with you through the alarm equipment to arrange help from family, friends or the emergency services at any time of the day or night.

Personal alarms from Age UK Trading are provided by Taking Care, who are approved by Trading Standards. Taking Care are a member of the Telecare Services Association (TSA).Taking Care are independently audited by the TSA every year, so you can order with confidence.

Trading Standards logo

Personal alarms from Age UK Trading include free wellbeing calls​

If something seems different or worrying - like using the alarm more than usual - Taking Care will get in touch to check everything’s okay.†

It helps catch small changes early so you can stay safe and independent, and your loved ones feel reassured.  

Two women drinking tea at a dining table discussing the TC Active Alert.

Still not sure? Try the 30-day money back guarantee

You can try an Age UK Trading Personal Alarm in your own home for 30 days. If you're not satisfied or you change your mind for any reason, let Taking Care know you want to return your order and they will arrange for the equipment to be returned via an Evri ParcelShop or a courier collection service.

Once your alarm equipment is received back, you'll receive a full refund.

Lines open Monday - Friday, 9am - 6pm.

Supporting Age UK with Personal Alarms

Age UK Trading offer a range of independent living solutions to help you make the most of later life.

We only work with carefully selected partners who share our commitment to customer service and value.

Age UK is the country’s leading charity dedicated to older people, and Age UK Trading's profits are given back to the charity. By buying a personal alarm from Age UK Trading, you are helping to fund the charitable work of Age UK.

Age UK campaigns for older people and provides a range of services across the country. These include an information and advice line, and a telephone friendship service that for lonely or vulnerable people can be a lifeline.

Have questions about the personal alarm systems and services?

Call Taking Care on
0800 023 4138

Lines open Monday - Friday, 9am - 6pm

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^  1 month free every year, applies to new personal alarm customers only when you pay annually by Direct Debit and order online or by phone. Offer subject to change and may be withdrawn at any time. Any refund will be calculated on a pro-rata basis. Offer subject to change and may be withdrawn at any time. 30-day money back guarantee requires initial set-up fee to be paid upfront and if you cancel within the first 30 days this set-up fee will be fully refunded when you return your alarm equipment.
** Digital Personal Alarm pendant works up to 300 metres (948ft) from the alarm base unit. Figures quoted are from original equipment manufacturer's specification. Taking Care Anywhere GPS pendant will work anywhere in the UK where there is a 3G (white or black GPS pendant) or 4G (black GPS pendant only) cellular network to communicate, excluding the Channel Islands, subject to atmospheric conditions, radio interference, buildings, or other forms of interference that can block the pendant's connection to GPS satellites. A GPS satellite network must be available for the GPS pendant to determine its location.
^^ The fall alarm sensor uses an algorithm to recognise the difference between ‘hard’ falls and other movements. Like many similar devices on the market, it cannot guarantee to detect all falls because it is dependent on where it is worn and the amount of shock or impact from the fall. If you fall and can press the emergency button then you should do so.
† The wellbeing call service, also known as ActiveAlert, looks for alarm call patterns to trigger a wellbeing call. It is a free and supplementary addition for new personal alarm service customers after 1st August 2024, excluding Personal Alarm Watch. Taking Care do not guarantee that ActiveAlert will detect patterns accurately, or at all. It does not detect health conditions and is not a replacement for care or professional medical advice. Existing customers who subscribed before 1st August 2024 can opt-in to ActiveAlert by emailing activealertoptin@taking.care or calling 0333 300 7722 with their customer number. Taking Care reserve the right to change, amend or remove any part of this service at any time and without notice.

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